Privacy policy

Effective Date: October 15, 2025
Business: Vanta Extreme Custom Builds
Location: Springville, Utah · United States

1. Overview

Vanta Extreme Custom Builds (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a purchase, enter a giveaway, or communicate with us.

By using our website, you consent to the data practices described below.

2. Information We Collect

We collect information in three ways:

A. Information You Provide Directly

Name, billing and shipping address
Email address and phone number
Payment details (processed securely through Shopify Payments or third-party gateways)
Messages or attachments submitted via contact forms or chat
Entries submitted for giveaways or promotions

B. Information Collected Automatically
When you browse our site, certain information is automatically gathered via cookies or analytics tools:

IP address and device type
Browser and operating system
Pages visited and time spent on site
Referral sources (e.g., Google search or social media)

C. Information from Third Parties
If you log in or purchase using third-party platforms (e.g., Shop Pay or PayPal), we may receive limited information to complete your transaction.

3. How We Use Your Information

We use your information to:

Process and fulfill orders and deliver products.
Provide customer service and respond to inquiries.
Verify giveaway entries and contact winners.
Send transactional emails (order confirmations, shipping updates).
Improve our website design, performance, and user experience.
Send marketing communications only with your consent (e.g., newsletter sign-ups).

4. Cookies and Tracking

We use cookies and similar technologies to remember preferences, track site traffic, and enhance usability.
You can disable cookies through your browser settings, but certain site features may not function properly.

5. Data Storage and Security

All customer data is securely stored on Shopify’s encrypted servers.
Payment data is processed only through PCI-compliant payment gateways — we never store credit card numbers on our servers.

Administrative access is restricted to authorized team members who require it to perform business operations.

6. Data Sharing

We may share limited information with trusted third-party partners solely to perform necessary business functions, such as:

Shipping carriers for delivery purposes
Payment processors for order transactions
Marketing or analytics providers for website performance

These partners are required by contract to protect your data and use it only for authorized purposes.

We do not sell, rent, or trade customer data to third parties for advertising.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Opt out of marketing emails at any time by clicking “unsubscribe”

To exercise these rights, contact us using the information below.

8. Data Retention

We retain your personal data only as long as necessary for legitimate business purposes or legal compliance.

Order records are kept for tax and accounting purposes (typically 7 years).
Giveaway entries are retained only until the promotion and winner verification are complete.
Support messages are stored for up to 12 months.

9. Children’s Privacy

Our website and giveaways are intended for users aged 18 and older.
We do not knowingly collect personal information from anyone under 18. If such data is discovered, it will be deleted immediately.

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Users

Our operations and data servers are based in the United States. If you access our site from outside the U.S., you consent to having your information transferred and processed in the U.S. under U.S. laws.

12. Policy Changes

We may update this Privacy Policy at any time to reflect operational or legal changes. Updates will be dated and posted on this page, and significant changes may be communicated via email or site notice.

13. Contact Us

If you have questions about this Privacy Policy or your data:
Vanta Extreme Custom Builds
Springville, Utah 84663 USA

Chat Box: Available on our website for instant support
Contact Page: Visit our contact page for more information
We respond to most requests within one business day.

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